01 / 04AI Chat Agents
AI chat agents that answer every message in seconds, 24/7, in 90+ languages
A single AI chat agent that lives on every channel your customers actually message you on: WhatsApp, web chat, Instagram and Facebook DMs, Telegram, and your help desk. It behaves consistently across all of them, qualifies leads, answers the repetitive questions that eat your team's day, books appointments straight into your calendar, and escalates to a human the moment something needs judgement.
01Outcomes
What it changes
median first response, at 3am the same as at 3pm
of routine questions resolved with no human touch (typical range we design for)
of conversations logged to your CRM with outcomes
02Included
What every deployment ships with
- 01Always on, across every messaging channel, in 90+ languages
- 02Qualifies and routes leads while they're still warm
- 03Books, reschedules, and confirms appointments automatically
- 04Escalates to your team with full conversation context
03Process
How we get you live
Map the conversations
We read your real chat history and FAQs, then define exactly what the agent should handle, what it should never touch, and where it must escalate.
Connect your channels
WhatsApp Business, web chat, Instagram, Facebook, Telegram, and your help desk. One agent, one behavior, every channel.
Wire the actions
Booking into your calendar, order lookups, ticket creation, CRM updates. The agent acts inside your tools, not beside them.
Launch, watch, tighten
After launch we review the real transcripts together, tighten the prompts and escalation rules, and hand you the keys.
04Use cases
Where it earns its keep
The 1am booking request, answered
A guest messages in Portuguese at 1am asking about availability and a late check in. The agent answers in Portuguese, checks availability, books direct into the PMS, and upsells the late checkout, all before a competitor's front desk opens.
Viewing requests while you sleep
Portal leads and WhatsApp inquiries get qualified (budget, timeline, financing), matched to listings, and booked into your agents' calendars instead of dying in an inbox overnight.
Reception without the hold queue
Appointment requests, opening hours, insurance questions, and rescheduling handled instantly on WhatsApp, with anything clinical escalated straight to staff, by design.
From "where is my order?" to reorder
Order status, returns, and product questions answered from your live store data, with the agent nudging satisfied customers toward the reorder.
05FAQ
Questions buyers ask about AI chat agents
Which channels can one agent cover?
WhatsApp Business, website chat, Instagram DMs, Facebook Messenger, Telegram, email, and help desks like Zendesk or Freshdesk. It's one agent with one memory, so a customer can start on Instagram and continue on WhatsApp without repeating themselves.
What happens when the agent doesn't know the answer?
It escalates to your team's inbox, Slack, or phone, with the full conversation attached. Escalation rules are explicit and yours: topics, confidence thresholds, keywords, and business hours all configurable.
Can it actually book appointments, or just chat?
It acts. Booking, rescheduling, and cancelling directly in your calendar or PMS, creating tickets, updating CRM records, checking order status. Real actions in the tools you already run.
How does it go live?
Step by step. One scoping call, then we build against your real conversation history, test it with your team, and go live channel by channel. Every project is different, so we agree the plan with you before anything starts.
06Next step
Quoted in one call. Paid on results.
If you don't get ROI from your first deployment, you don't pay for it, and you keep the Agents, prompts, and data either way.
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